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Start a Remote Support Session
Remote support sessions are initiated by a ComputerLand employee. If you have been directed to this page by a ComputerLand employee, please complete the following steps. Otherwise contact your nearest ComputerLand location to request technical support case.
• Click the Download icon below to begin a remote support session.
• The remote support agent will begin downloading. Click “YES” and/or “Allow” if asked.
• The remote support agent will automatically start and our remote engineer will assist you with your issue.
• The remote support agent will automatically remove itself when the session is finished. The remote support agent will leave no permanent files on your computer.
Please direct questions to Darren Patterson at darrenp@computerlandeasttexas.com
or 903-757-5900 ext. 217
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